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PGF Services during Lockdown

20 August 2021
Our offices are closed across the country, but our teams are still here to support anyone impacted by gambling harm.
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What the alert level changes mean for us

Our teams outside of Auckland are preparing our offices to start seeing clients face to face, starting Monday 13 September. Our offices in Auckland remain closed while the region is at alert level 4.

Many of our regional offices are co-located with other social service providers, and in those cases we will be following their guidelines - which may mean some offices do not re-open until alert level 1.

In areas that are at alert level 2 you may have the option of attending a counselling session in person, so please call us toll free on 0800 664 262 to check about in person attendance.

No matter where you are in the country, our teams are still providing counselling services to anyone who requires support. This means if you, or anyone you know, is affected by gambling harm, we are here to help. You can reach our team by:

  • Freephone on 0800 664 262
  • Free text to 5819
  • Email at
  • Live chat on our website.

For more information on alert level restrictions, please click here.