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PGF Services COVID-19 Protection Framework

17 January 2022
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Updated 3 February 2022

Under the red traffic light setting, all of our offices around the country are open, and our teams are providing counselling services to anyone who requires support. This means if you, or anyone you know, is affected by gambling harm, we are here to help. You can reach our team by:

  • Freephone on 0800 664 262
  • Free text to 5819
  • Email at
  • Live chat on our website.

Below is an outline of how we will provide support under each traffic light setting. For more information on alert level restrictions, please click here.