News articles

PGF Services at Alert Levels 2 and 3

14 February 2021
Our Auckland office is closed during Alert Level 3, but our teams across the country are still available to provide support.
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What the alert level changes mean for us

Our Auckland office is closed while the city is at COVID-19 Alert Level 3. Our teams in Auckland and around the country are still providing counselling services to anyone who requires support.

This means if you, or anyone you know, is affected by gambling harm, we are here to help. You can reach our team by:

  • Freephone on 0800 664 262
  • Free text to 5819
  • Email at
  • Live chat on our website.

All booked appointments for our Auckland office will be conducted over the phone at the same time and date of your original appointment.

For alert level 3 restrictions, click here.
For alert level 2 restrictions, click here.