PGF Services

We can help you get back on track and it’s completely free of charge.

At PGF Services we know it’s sometimes hard to ask for help, but if gambling is impacting your life, or the life of someone you care about, you don’t have to struggle alone.

We’re here to help

We have duty counsellors available by phone, email, text, or live chat between 8.30am and 5.00pm Monday to Friday to answer your questions and provide immediate support.

We provide:

  • Free, professional, and confidential counselling for gamblers and families affected by someone’s gambling
  • Education and support groups
  • Culturally appropriate counselling
  • Assistance with self-exclusion from places that provide gambling.

Our experienced counsellors are there to provide guidance. They will help you to achieve goals, learn new skills, provide information on the harms from gambling and help reduce your chances of gambling relapse. You can bring a support person and whānau are always welcome in our counselling sessions.

Our approach in counselling sessions is to empower and encourage individuals and whānau towards wellbeing, and to be mana enhancing in all we do, caring for the spiritual emotional, physical and intellectual needs of people and communities. We actively seek your feedback so that we can best meet your needs and aspirations.

Health promotion

We have a dedicated health promotion team who work in the community to raise awareness of gambling harm.

We provide:

  • Education and training on identifying and screening for gambling harm
  • Advocacy work, aiming to achieve effective and caring policies that minimise the harm from gambling in New Zealand
  • Support for gambling venues to provide a safe environment
  • Stalls at community events
  • A specialised library with printable fact sheets.